Training Needs Analysis (TNA) is a vital process in the training planning phase TNA can ensure that the right remedy is applied to the right problem. TNA can be a very arduous exercise if done without proper planning and structure. A well-executed TNA will enable your organization to align the skill sets currently available in your organization with those skill sets required to meet your business objectives. Conducted appropriately, it helps to diagnose which areas that really need training and/or other means of intervention.
The new ISO 9001:2015 has specifically stipulated the requirements of a competency-based training and development program. This 2-day training is designed for Human Resource staff, in particular, the Learning and Development personnel, to conduct a TNA and to introduce or upgrade existing TNA approaches that involve a strategic framework to map up competencies in an organization.